We respond personally — usually within a few hours in Vietnam time, always within 24. WhatsApp is fastest for short questions; email works best for full enquiries.
Fastest channel. Use this for quick questions, mid-trip support, or to set up an initial call.
Best for full enquiries with dates, group size, and any attachments. We aim to reply within 24 hours.
A short, guided enquiry — the best way to get a tailored proposal back from us quickly.
Our office is in Hanoi but our team travels across Vietnam. We are reachable on Vietnam time (GMT+7) during working hours, and on WhatsApp 24/7 during active client trips.